SwiftOtter Studios

About SwiftOtter Studios

Picture of the SwiftOtter Team
Left to Right: Jesse, Steve, Joseph, Christopher

We are SwiftOtter. Between the four of us, we represent over twenty years of software development experience. We make beautiful, effective websites built on the Magento platform. We provide website development and second-level support for Magento. We have developed a large suite of solid and lightweight Magento modules that provide significant additional functionality.

Our Mission: we strive to make our clients successful in their businesses. We primarily do this through modernizing/making and supporting websites based on the Magento platform. We believe that a quality, tested and thus user-friendly website will make a substantial difference in customer perception of the website and thus sales. We endeavor to customize the admin panel to be tuned to our clients needs and make their business processes more efficient. This begins with a strategy that encapsulates who our client wants to target and how the site is to function, continues through a design, and results in a quality build of the site. After the site is released, we continue to work with the client to further optimize the website. Finally, we strive to have excellent and open communication and support with our clients.

Most other Magento development companies bill on a per-project basis. While we can work on a per-project basis, it means we have to overestimate the project so that I make sure we come out ahead – and that costs you money. It's hard for you to be successful if you are over-paying for solutions. That is why we generally work on an hourly basis. We are upfront about our rates

High volume is defined as any number of hours over 50 in a three-month period.

We have an awesome team: we are family (really). Joseph is the lead developer and designer (you can see his StackOverflow profile here). Steve (also known as Dad) is a project manager and business strategist, Christopher is a project manager (and has quite the knack for tracking down bugs), and Jesse is our amazing all-around Magento developer.

Our Certifications:

Our Process:

Swift Otter Development Phases

At SwiftOtter Studios, we take our own unique process to giving your customers the very best experience on your website that is possible. Although we do not hold ridgidly to these steps, we use these as general guidelines. The reason for this is that we want to be 100% flexible for you. We believe in fast iterations of bite-sized pieces of functionality. This allows quick development, narrow-focused testing and rapid deployment. Let’s look at each one now.

We will attempt to gain a thorough knowledge of your need. SwiftOtter will assist in whatever it takes to fully understand the product or functionality that you desire.
This phase is where we work with you as to how you want this feature or features implemented. How do your users want it to look? How do they typically interact with similar features on other websites? For business logic, how do you want to work with this feature?
The pencil meets the paper here. We work through the designs with you until we get signoff.
We make this website or feature work. This is one of the most rewarding parts of the projects as the rubber meets the road. The feature begins to work and the website looks beautiful.
Since the end goal is a great user experience, we find users who are likely to use the product that we are developing and take them through a test use process while collecting data regarding how smoothly the process goes. With this information we can eliminate problems that are noticed, and make their next experience even more fantastic.
When the step is taken to deploy the website, we are sure to provide ultra-high speed turn around time to any problems that may arise. This ensures that the launch experience goes as well as possible.

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